Hi Linda,
 
I just wanted to express my appreciation to Jim and your entire service department for the superb work and service they provided me.  As you may recall, earlier this year, I contacted you regarding service/repairs I needed on an older (1991 Rockwood) coach I purchased from a private individual in March.  The coach suffered from severe neglect and poor maintenance and needed a significant amount of work.  This work was especially difficult because of it's age, it is an orphan, and it had some unusual problems.  Jim and your technicians tackled the job with enthusiasm and professionalism.  We had a long trip planned in July.  I got the coach back, but there was still a major problem.  With time runnning short, your staff jumped on it, expedited the part and got us going in time to make our scheduled departure.
 
I am pleased to report we travelled over 1800 miles in extreme heat and severe conditions.  Everything worked--including the new furnace which we needed due to very cool nighttime conditions.  The Air conditioners were great; new water tank was perfect (an extremely difficult replacement job I understand); no air leaks; generator worked perfectly; electrical system was fine----and I could go on.  We saw several coaches broke down along the highway, so it was not an easy trip, but thanks to Premier Services, we were in great shape.  I am very pleased with everyone at Premier and would gladly recommend your services and staff to anyone. 
 
Thank you.
 
Sincerely,
 
Ron Brohammer