Bob & Joan Dilliplane - Maryville, TN
September 26, 2011
Dear Joe and Linda,
Thanks for handling the problem with our AC/Heat Pump. It could have spoiled our three month trip.
On our way to Alaska from Maryville, TN, the front AC/Heat Pump seized up on June 1, 2011 in Grand Rapids, KY. We had plans to be with friends in Auburn, NE on Friday evening through Sunday. The weather was extremely hot and we wanted the unit repaired ASAP.
We called Premier Coach and the unit was ordered. On Friday morning, June 3, 2011, they replaced AC/Heat Pump. They handled our problem even though it was a very busy time for them. We did not have to change our plans and were able to continue our trip. Our trip went on with only a hiccup. Our three month trip was so great that we plan to do it again.
Thanks again for the quick response of Joe Vendegna and the shop at Premier Coach. If we lived in the area we would definitely be a regular customer of Premier Coach.
Bob and Joan Dilliplane
Maryville, TN